Last Updated On 18-Feb-2022 Effective Date 18-Feb-2022
Delivery
When you purchase products from A Little Bit Different's website, we will deliver your order within
3-7 Working Days
Your order will be delivered as soon as reasonably possible. Please note that delivery times may vary due to unforeseen circumstances, and do not include weekends and bank holidays.
You will be required to pay delivery charges in addition to the price of the goods you purchase for orders up to the total product value of £99.99. Orders over £100 will be delivered for Free.
Our Standard Delivery Charge is £2.95 per order. Some heavier items will incur a small delivery surcharge and this is indicated in your Shopping Cart prior to finalising it and making payment.
In order for us to process your order you must provide us with a complete and accurate name of recipient and delivery address. We are not liable for the delivery of your order to the worng person or wrong address if you provided us with inaccurate or incomplete information.
We Guarantee Your Satisfaction. The best just got better!
We stand behind our products 100% and guarantee the best quality. However, if you are not satisfied with your purchase we want to know. If you believe your product does not match our description, please contact us explaining the fault so we can assist you further.
Please use the Returns Form Below
Original shipping and handling charges are non-refundable.
Products must be unopened and in their original condition to be accepted for a refund.
All returns must be authorised by A Little Bit Different in writing prior to returning the item(s) for a refund or exchange. Please do not ship products without contacting us first.
Returns must be made within 14 days of you receiving your product. You are responsible to cover any shipping costs incurred to ship the item(s) back to our facility. We only ask that you include a short note telling us why you were not completely satisfied. It is mandatory to include the purchase order number as this is equivalent to your sales receipt.
Once we receive your return, we will process your refund within 10 business days.
Refunds are credited back to the original payment method.
Customer Service
Email: email@alittlebitdifferent.co.uk
Hours: Monday to Friday 9am- 5pm
Return Address
A Little Bit Different, 70-72 Main Road, Portavogie, Co Down, BT22 1EL
If a shipment does not arrive at the address specified for the order or your order is incomplete you must report to Customer Service that the product was not received. We ask that these reports are made within 10 business days from the purchase date.
Returns Form
Please complete the following form in respect of any items you want to return.
We will consider the request and let you know by email how to proceed,